Agentic AI in inside sales: 4 use cases that pay off right away

Inside sales leaves a lot of revenue on the table – not because the team does a bad job, but because between daily business, inquiries and quotes there simply isn't time for everything. Agentic AI changes that: AI agents work with your ERP and CRM data, take over the repetitive work and prepare everything so your team only has to decide and sell.

In this webinar we don't show slides – we walk through real examples from manufacturing and distribution: which data is used, what the agent actually does and what results it delivers.

The 4 use cases

1. Handling open inquiries
   Inquiries come in by email, form or phone – and often sit too long. The agent qualifies every inquiry, fills in missing information, drafts a reply and routes it to the right person. We show with a real example how an inquiry becomes a fully prepared case in minutes.
2. Following up quotes
   Many quotes are sent and never followed up. The agent knows every open quote, picks the right moment to follow up and writes a personal email or prepares the call with all relevant context. You'll see what this looks like in an inside sales team's day.
3. Spotting signals and approaching customers proactively
   Your existing customers send signals all the time: declining revenue, reorders overdue compared to their usual order cycle, products that similar customers also buy. The agent finds these signals in your data and suggests who your team should contact, when, and with what reason – for reactivation, up- and cross-selling.
4. New customer acquisition
   The agent finds companies that look like your best customers, checks them against their website and public information and identifies the right decision-makers. The first message is written individually – GDPR-compliant and in your tone of voice.

For each use case we show what the agent takes over, what stays with your team and what rollout looks like in practice.

Who is this webinar for?

Sales directors, heads of inside sales and managing directors in manufacturing and distribution who want to get more revenue out of inquiries, quotes and existing customers with their current team.

What you'll take away

• A clear picture of which inside sales tasks AI agents already handle reliably today
• Concrete examples you can transfer to your own company
• Answers to your questions on data, ERP and CRM integration and data protection

Participation is free. Everyone who registers gets the recording afterwards.